Items returns and exchanges will only be accepted if the items are in brand-new condition and without any damage to the items or their packaging.
- To avoid damage, Items should only be tried on carpeted surfaces.
- Any items returned with scuffing’s, scratches, dents, any types of damage and visible signs of wear will not be accepted and will be returned to the customer with a rejected returned request.
- The items should be unworn and include all original tags and packaging acceptable.
- Place the shoes in the original shoe box and ship the Item box back in a separate shipping box (either the original shipping box the shoes came in or a shipping box with no other exposed labels). Placing the shipping label on the Items box will result in a rejection of refund.
- Refunds are applied via the original payment method within 10 business.
- Unfortunately, we cannot compensate any expedited shipping fees added to your original order